PAYMENT

We accept payment via Debit & Credit Card, apple and PayPal. All transactions are 100% secure.

 

SHIPPING

All our orders are dispatched within 24 hours after we receive cleared payment Weekend and Bank holiday orders will be processed on the next working day.

We offer fast P&P Shipment to the UK through Hermes and UK Mail/DHL

Orders are shipped Mon-Fri, Orders received after 10am or on weekends are dispatched the following working day.

Dispatch time: 1 Working day.

Delivery time: 2-5 Working days

Express Delivery time: 1 Working day

All items are stored in and dispatched from the United Kingdom.

We cannot guarantee address changes after purchase, as we use an automated shipping system.

Please note that some locations in the UK may carry a postage surcharge. Please check with us if you are in one of the following postcodes; BT, PA, KW, IV, HS, AB, IM, ZE, GY, JE, DD, PH, KA, PO, ZE, and purchasing a large order, heavy/bulky item or using express shipping as there may be a surcharge. Please be aware service to the aforementioned postcodes can take an additional 1-2 days including our express service.

 

RETURNS

We offer an easy and hassle free return policy. Please follow the instructions below:

If you aren’t 100% satisfied with your ordered item, you can certainly return it within 30 days of receipt for a full refund or an exchange.

In addition to our returns policy, the Distance Selling Regulations state all countries within the EU have a cooling off period of seven working days to cancel the order.

Please note that all returns and exchanges are the buyer’s responsibility.

Faulty & Damaged Returns: Before returning an item, kindly contact our Customer Service Team for assistance. We reserve the right not to refund if we deem that the product is not faulty.

Non-faulty Returns: If you decide that you would like to return for a refund or an exchange kindly contact our Customer Service Team for assistance. We will inspect all returned parcels and ask you to return the item in it’s original condition. If the item is damaged, we may be able to accept the returns and offer a replacement.

A refund will be issued within 24-48 hours once we have received your returned parcel